I’m writing this review a month after my initial visit to be thorough with my experience. The staff were really nice and helpful when explaining the pricing, very transparent, but I’m sure the dentist failed to locate a cavity that I’ve had. Very disappointed.
Response from the owner:Thank you for taking the time to share your feedback. We’re glad to hear that you found our team helpful and transparent, and we truly appreciate you choosing our office for your care.
We’re sorry to learn that you left feeling disappointed. Our goal is to provide every patient with a thorough, accurate exam and clear communication about their oral health. While we cannot discuss any personal details of your visit publicly, I would really appreciate the opportunity to speak with you directly so we can better understand what happened and make sure your concerns are fully addressed.
If you’re open to it, please give us a call at 7026602646 or email us at svd@smilevegasdental.com so we can review this together and ensure you feel confident in your care moving forward. Your trust means a lot to us, and we’re committed to making things right.
Thank you again for your feedback.
-Dr. Naweed