I found this dentist office while searching online, and to my surprise, it’s just around the corner from my house. I came in for my annual exam, and Dr. Kung discovered several issues that needed attention. On the same day, I had several fillings replaced and a cavity under an existing filling addressed, without the need for a root canal as initially thought. At one point, I believed I might need a second root canal on another tooth, but Dr. Kung was able to save it and placed a temporary crown.Unfortunately, I experienced pain for a couple of weeks. I returned to the office, and Dr. Kung suggested replacing the temporary crown after filing it down. At that point, I was hesitant because I really dislike the numb feeling, so I refused. I began to feel uncertain about the treatment plan and even sought a second opinion from another office.Despite my doubts, I decided to wait until my next appointment on the 27th. I tried to get through the procedure without numbing, as I had a work dinner shortly afterward. Dr. Kung took the time to explain why numbing was necessary, as he needed to remove the temporary crown and adjust the tooth. The numbing lasted about 45 minutes, but after the permanent crown was placed, I still felt unsure because it felt very tight. Dr. Kung reassured me that this was normal and encouraged me to call if I had any concerns.The next morning, the pain was completely gone, and I felt much better. I waited through the weekend to see if anything changed, and by Monday morning, I was pain-free. Dr. Kung called me personally to check in, and I was so grateful for his care. I expressed how amazing he was, and he graciously accepted my compliments, letting me know I could reach out if I needed anything. I truly appreciate his professionalism and care.I also want to apologize to the dental office for being a bit tough when expressing my concerns about the pain. They were incredibly kind and accommodating, and I’m grateful for their patience.Lastly, a special shoutout to Dr. DLC—my husband is absolutely thrilled with the work he’s had done and has no complaints whatsoever. Thank you to the entire team!
Response from the owner: Hi Chris,Thank you for taking the time to share such a detailed and thoughtful review! We’re so glad to hear that Dr. Kung and our team were able to address your dental needs with care and professionalism. We understand that dental procedures can sometimes be stressful, and we truly appreciate your trust in us throughout the process. It’s great to hear that the pain has resolved and that you’re feeling much better. We also appreciate your kind words about Dr. Dela Cruz and are happy to hear your husband is pleased with his treatment. Your feedback means a lot to us, and we’re here for you anytime you need us!